"Zac Caruso is always helpful and efficient in answering my many questions and tailoring the solutions to my needs."

"I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices. Business, Home & Auto. Ken Stewart"

"You were so helpful when I had my accident. You covered all my expenses concerning the accident . I was so thankful that I had good coverage and such thoughtful agents to work with. Mentally it was a relief. I was injured badly and very thankful that my agent handled everything at a time when when I was confussed and hurting. Thank you Erie. "

"Always handles our questions and claims promptly and thoroughly. Very easy to work with."

"Enjoy working with Lisa True. She is very prompt in answering our questions or concerns via phone or e-mail. However, working with Goodville insurance for a recent shattered windshield was a little convoluted although the local Safelite Auto glass repair shop was excellent."

"Trevor did a wonderful job of handling our needs with both Auto and Home. He explained everything very well."

"Working with Sherri Seiders is always a pleasure and she takes care of what I need right away."

"I appreciate the prompt service I get whenever I call the office. An agent always seemed to be available to answer my questions. A refreshing change from the typical: “All agents are currently helping others. Someone will call you back (at their convenience)."